At Performance, we genuinely like to answer your questions! We figure it's our job to keep you informed on what's happening with your vehicle, its maintenance, warranties and a host of other issues. So, here we've compiled a list of questions that we hear most frequently. By all means, if you don't find the answer here, just ask and we'll answer you personally.

Q. Gas is so expensive, any ideas on how to save?
A. Underinflated tires, Dirty air filter, worn spark plugs, Dirty oil, loose gas cap, and worn O2 sensors are all guilty of costing you valuable mpg if not addressed.

Q. Can I Schedule an Appointment Online?
A. Yes, just drop us an e-mail, and Please leave a phone number where you can be reached. You will receive a confirmation on all e-mails.... Please wait for confirmation before arriving for an appointment.

Q. What are Performance's hours of operation?
A. Convenient evening hours! Monday & Thursday 7:30 am to 8 pm Tuesday, Wednesday, Friday 7:30 am to 5:30 pm Convenient Saturday hours! Saturday 8 am to 4 pm Remember, we have in-town courtesy shuttle! You can leave your car with us and be on your way!

Q. What's your phone number?
A. 262-763-7606. If you are calling from outside Burlington, our toll free number is 800-870-1947

Q. How often should I have my oil changed?
A. We recommend an oil change and maintenance check every 3 months or 3,000 miles, whichever comes first. Included with your oil change is a courtesy check:

• tires
• wiper blades
• lights
• air filter
• vent filter
• fluid levels
• belts
• hoses
• battery cables

Q. My Car failed Emissions, Can you repair it?
A. Yes, we are a State of Wisconsin approved repair facility for Emissions Repair.

Q. What services do you Recommend for Winter?
A. Prepare for Winter by:

• Change Oil and Filter
• Check Tires (rotations should be done every 6,000 miles)
• Brakes
• Check the Belts, Hoses, Fluid Levels, Lights and wipers
• Load Test the Battery
• Check Antifreeze
• Check Suspension and Alignment
• See information above regarding saving gas

Q. Does Performance have a Towing Service?
A. We can arrange to have your vehicle towed here by a reliable Towing Service and add the charges to your invoice. Just call us! If you need a tow after hours, call Merten's Towing 763-5155 and they will pick up your vehicle and drop it off here.

Q. Are your Technicians Certified?
A. All of our Technicians are certified by the National Institute for Automotive Service Excellance. Two are Master Technicians. Our Techs have over 75 years combined experience in all areas of Automotive Repair. Our Tire Professionals are also certified.

Q. What is a Cabin Air Filter?
A. It filters air coming inside the vehicle. Most new cars have them and they should be inspected every 20,000 miles.

Q. Can you Service my New Car?
A. We can Service All new and used Vehicles. Your vehicle manufacturer has a list of scheduled Maintenance that is recommended to keep your vehicle safe and reliable. Please stop in or call, our Service Department would be happy to provide a list of recommendations for your vehicle.

Q. What does it mean to be a Approved Auto Repair Facility?
A. AAA approves shops that meet their high standards in Automotive Repair. We have been their only recommendation for the Burlington Area since 1994. Read what our customers have to say about us. AAA Reviews

Q. What is OwnerAutoSite.com
A. OwnerAutoSite.com is a program that links to your vehicle's service history here at Performance Tire & Auto Service. Just give us your email during your next visit and we will send you information to get your account set up. This great site also gives you important reminders for maintenance services needed.